Privacy policy

Privacy Policy

1. Information Collected

We may collect the following types of information:

Personal Identification: Name, date of birth, address, phone number, email, ID documents.
Financial Data: Bank details, transaction history, source of funds.
Compliance Data: AML/KYC documents, sanctions and PEP screening.
Technical Data: IP address, browser type, cookies, device identifiers.

2. Usage of Information

Your information is used to:

Provide and manage services (e.g., money transfers, currency exchange).
Verify identity and ensure regulatory compliance (KYC, AML).
Monitor fraud and manage risks.
Communicate with customers and improve our services.

3. Information Sharing

We may share information with:

Regulatory authorities – for legal and compliance purposes.
Service providers – for identity checks, payment processing.
Financial institutions – to facilitate transactions.
Law enforcement – when legally required.
Business partners – with proper safeguards.

We do not sell your personal data to third parties.

4. Data Retention

We retain customer data for a minimum of 5 years, in line with financial regulations.

5. Security Measures

We implement strict safeguards, including:

Encryption and firewalls
Access controls
Staff training
Regular audits

6. User Rights

Depending on your jurisdiction, you may:

Access, correct, or request deletion of your data.
Restrict or object to processing.
Withdraw consent (where applicable).
File a complaint with a data protection authority.

For requests, please contact us:

📧 Email: info@riaanmoney.co.uk
📞 Phone: 01923 517792

07384 649300

📍 Office: 214 St Albans Road Watford Hertfordshire WD244AU

7. Cookies

We use cookies for functionality, analytics, and personalization.You can manage or disable cookies through your browser settings.

8. International Transfers

Where data is transferred outside the UK/EEA, we ensure legal safeguards and protections are applied.

9. Policy Updates

We may update this Privacy Policy from time to time.The latest version will always be available on our website with the effective date clearly shown.

10. Contact Information

If you have any questions about this Privacy Policy or your data rights, please contact us: